What Does a Geriatric Care Manager Do?

A practical guide to geriatric care management, including assessments, care plans, service coordination, costs, credentials, and questions for families.

By Published 2 min read
Older woman discussing support options with a professional

A geriatric care manager—sometimes called an aging life care professional—helps an older adult and family understand needs, build a plan, and coordinate services.

NIA says these professionals are often nurses or social workers with geriatrics expertise and may make home visits, identify services, coordinate medical care, plan for housing, and support distant caregivers. [1]

When families consider one

  • Needs span multiple providers

  • Siblings disagree about priorities

  • The main coordinator lives far away

  • A discharge or move is complicated

  • The family needs an independent assessment

  • Services repeatedly fail to connect

The federal Administration for Community Living directs families to the Eldercare Locator and other local aging resources, which can complement a privately hired care manager's referrals. [2]

Questions to ask

  • What licenses, certifications, and experience do you hold?

  • Are you independent of recommended providers?

  • What is included in assessment and ongoing coordination?

  • Are you available after hours?

  • How are fees calculated?

  • How do you protect privacy?

  • How will the older adult participate?

  • What written plan and updates will we receive?

NIA notes that geriatric care management is usually paid privately and that Medicare and Medicaid generally do not cover it. [1] Confirm current coverage and costs personally.

A care manager coordinates; a non-medical caregiver performs agreed everyday tasks. Use Who Does What in Senior Care?.

Frequently asked questions

Is a geriatric care manager a caregiver?

Not in the same sense. The manager assesses and coordinates; direct caregivers provide visits and tasks.

Are all care managers licensed?

Credentials vary. Verify education, license, certification, insurance, and experience.

Can they guarantee a provider is the right fit?

No. Recommendations support a decision; families should still evaluate providers.

Methodology

Reviewed existing LoLo care-options content and current NIA guidance. Focused on the professional coordination role rather than direct caregiving.

Sources

Sources were accessed and reviewed during the editorial process. External links open in a new tab.

  1. Services for Older Adults Living at Home

    National Institute on Aging · accessed Aug 21, 2026

  2. Finding Help for Yourself or a Loved One

    Administration for Community Living · accessed Aug 21, 2026

About the author

Julie

Raleigh-based writer passionate about senior care, caregiving, and aging well

Julie is a Raleigh, North Carolina-based writer with a passion for helping older adults and their families navigate senior care with greater clarity and confidence. She writes about aging in place, non-medical home care, family caregiving, companionship, senior independence, and resources available to families throughout Raleigh and the Triangle. Her goal is to make senior care information practical, approachable, and easy to understand.

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