LoLo Care, Inc.

Platform Participation Acknowledgment

Effective Date: August 1, 2026 | Last Updated: August 1, 2026

This Platform Participation Acknowledgment explains the role of LoLo Care, Inc. (“LOLO,” “we,” “us,” or “our”) in connection with the LOLO platform (the “Platform”). By creating an account, accessing, or using the Platform, you acknowledge and agree to the following.

1. LOLO Is a Technology Platform

LOLO operates a technology platform that allows individuals and organizations to connect, communicate, coordinate services, schedule activities, exchange information, and manage workflows.

LOLO does not provide caregiving services, medical services, home care services, healthcare services, or any other professional services. The Platform only provides tools that enable users to connect and coordinate with one another.

2. Services Are Provided by Independent Users

Any services arranged through the Platform are performed by independent individuals, contractors, organizations, or providers who use the Platform.

LOLO does not employ, supervise, manage, or control these individuals or organizations. Users of the Platform are responsible for their own services, actions, qualifications, conduct, and compliance with applicable laws.

Nothing in the Platform creates an employer-employee relationship, partnership, joint venture, agency relationship, or franchise relationship between LOLO and any independent user.

3. LOLO Does Not Supervise or Direct Services

LOLO does not:

supervise or monitor services performed by users;
train or instruct service providers;
control how services are performed;
guarantee the quality, safety, legality, or suitability of services; or
verify that services meet professional or regulatory standards unless explicitly stated.

Users are responsible for evaluating the qualifications, experience, and suitability of individuals or organizations they choose to interact with through the Platform.

4. User Responsibility

Users are responsible for their own decisions, interactions, communications, and agreements made through the Platform.

Users agree that they:

assume responsibility for their interactions with other users;
will exercise appropriate judgment and caution when engaging with others;
will comply with applicable laws, regulations, and licensing requirements; and
will follow all applicable Platform policies.

5. No Healthcare Provider Relationship

LOLO is not a healthcare provider, medical practice, home care agency, or clinical services provider.

The Platform is not intended to diagnose, treat, monitor, or manage medical conditions. Nothing on the Platform should be interpreted as medical advice, clinical guidance, or professional healthcare services.

If medical attention is required, users should seek assistance from licensed healthcare professionals or emergency services.

6. Platform Role in Transactions

LOLO may provide features that support scheduling, messaging, payments, workflow coordination, or record keeping between users.

However, LOLO is not a party to the services or agreements between users unless explicitly stated in a separate written agreement.

All service arrangements are made directly between users of the Platform.

7. Assumption of Risk

By using the Platform, you acknowledge that interactions between users occur outside of LOLO’s direct control. Users assume the risks associated with meeting, interacting, or coordinating services with other users.

LOLO is not responsible for the actions, omissions, conduct, performance, or behavior of users of the Platform.

8. Relationship to Other Agreements

This acknowledgment should be read together with the following documents, which govern your use of the Platform. You are responsible for accepting each document and this acknowledgment before you are authorized to use the Platform:

Platform Terms of Service
Privacy Policy
Payment and Cancellation Policy
Acceptable Use and Safety Policy
Any additional terms that apply to specific users, roles, or services

If there is any conflict between this acknowledgment and the Terms of Service, the Terms of Service will control.

9. Acknowledgment

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to this Platform Participation Acknowledgment and to all other documents referenced in Section 8, above.

LoLo Care, Inc.

8801 Fast Park Drive

Suite 301

Raleigh, NC 27617

admin@LoLo.healthcare