Caregiving work can be meaningful and flexible, but it also carries real responsibility. LoLo connects independent caregivers with Raleigh-area families seeking companionship and everyday non-medical support.
This guide explains the public LoLo workflow as it exists today. Onboarding requirements, rates, fees, and availability can change; applicants should rely on the current caregiver setup screens and agreements.
What kind of work appears on LoLo?
LoLo describes non-medical support such as companionship, errands, outings, transportation where appropriate, meal preparation, light household routines, and reminders. [1]
The exact request matters. A caregiver should review the tasks, location, schedule, accessibility, pets, transportation expectations, and pay details before accepting.
How the current workflow works
LoLo's caregiver page describes four steps:
Create a profile with experience, comfort level, service area, and availability.
Complete identity, background, and onboarding review.
Review local requests with task, schedule, location, and pay details.
Accept visits that fit and build a reputation through reliable service. [1]
Profiles may show strengths, availability, verification information, and reviews. Applicants should represent experience and credentials accurately.
Who may be a fit?
LoLo publicly invites experienced caregivers, healthcare students, reliable community members, and retired professionals who want meaningful part-time work. Reliability, communication, patience, and respect matter in every category.
Applicants must complete the current review and screening requirements. Joining does not guarantee that a particular number of requests, hours, or earnings will be available.
Understand the non-medical boundary
Non-medical work is not nursing, therapy, diagnosis, medication administration, emergency response, or a promise to perform every personal-care task.
North Carolina's public In-Home Aide program illustrates how home-management and personal-care services can involve different levels of need and training. [2] A LoLo caregiver should follow the actual request, platform rules, current agreement, their qualifications, and applicable law.
When a task is unclear, ask before accepting or performing it.
Choose visits thoughtfully
Review:
Travel time
Start and end time
Total pay and payment terms
Task details
Transportation or vehicle expectations
Mobility or household considerations
Communication expectations
Whether the visit matches your skills and comfort
What happens if the situation differs from the request
Declining a poor fit is better than accepting a task you cannot perform safely or reliably.
Independent work requires business judgment
LoLo describes caregivers as independent rather than LoLo employees. Worker classification is a fact-specific legal question; the North Carolina Department of Labor explains that no single label or factor controls the determination. [3]
Read the current agreement and seek tax or legal advice for your circumstances. Track income and expenses, understand insurance needs, and keep accurate records.
Build trust visit by visit
A trusted caregiver:
Arrives when promised
Communicates delays early
Confirms the agreed tasks
Respects the older adult's choices and privacy
Stays within scope
Uses the platform's communication and visit process
Gives factual, authorized updates
Reports emergencies through the correct channel
No profile or background check guarantees personal fit or future conduct. Trust grows through clear expectations and consistent work.
Frequently asked questions
Do I need to be a nurse or CNA?
Not for every non-medical request. Credentials may be relevant to some experience, but caregivers must not present non-medical work as licensed clinical care.
Can I choose which visits to accept?
LoLo's current caregiver page says caregivers review request details and accept visits that fit their schedule and comfort level. [1]
Does LoLo guarantee work or income?
No. Request availability, fit, and acceptance vary.
Is the displayed family rate the caregiver's take-home pay?
Not necessarily. Review the current request, payout, fees, and onboarding terms before accepting.